Welcome to Xmas Clothing Store!

Hello and welcome to the Xmas Clothing Store family! We’re so thrilled you’ve chosen us for your festive fashion needs. These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our delightful holiday products.

By accessing our website and making a purchase, you accept these terms and conditions in full. If you disagree with any part of these terms, please do not use our website.

1. Our Products

Xmas Clothing Store specializes in festive apparel and accessories including:

  • Christmas sweaters and Sherpa jackets
  • Festive jewelry (bracelets, brooches, earrings, necklaces)
  • Seasonal clothing (cardigans, knitted dresses, skirts)
  • Winter accessories (beanies, gloves, socks)
  • And other holiday-themed items

We take great care to ensure our product descriptions and images are accurate. However, slight variations in color may occur due to monitor settings. All measurements are approximate.

Some items have special considerations:

  • Earrings and socks are final sale due to hygiene reasons
  • Christmas sweaters may have unique sizing – please check our size guide
  • Jewelry items may contain small parts not suitable for children under 3 years

2. Ordering & Payment

When you place an order with us, you’re making an offer to purchase goods that we may accept or decline. We reserve the right to limit quantities and refuse service.

Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your complete payment information on our servers. Prices are shown in US dollars and include applicable taxes unless otherwise stated.

Order Confirmation

After placing your order, you will receive an email confirmation. This indicates we’ve received your order but does not constitute acceptance. Acceptance occurs when we ship your items.

3. Shipping Policy

We work quickly to get your festive finds to your doorstep! Here’s what you can expect:

Processing Time

All orders are processed within 1-2 business days after payment is confirmed. Please note that processing times may be slightly longer during peak holiday seasons.

Shipping Methods

We offer two shipping options:

  • Standard Shipping (Fee: $12.95): We use reliable carriers like DHL or FedEx. Your order will typically arrive within 10-15 business days after shipment.
  • Free Shipping: For orders over $50, we offer free shipping via EMS. Delivery typically occurs within 15-25 business days after shipment.

Important Note: We ship globally but are unable to deliver to some parts of Asia and a few remote regions. Delivery times are estimates and may be affected by factors beyond our control, such as customs processing and holiday volumes.

Shipping Restrictions

We currently cannot ship to the following regions:

  • Parts of Asia (specific restrictions apply)
  • Remote regions with limited postal service
  • Areas with shipping embargoes or restrictions

4. Returns & Exchanges

If your holiday gear isn’t quite the right fit or doesn’t spark the joy you expected, we’re here to help make it right!

Our Policy At A Glance:

  • Return Window: 15 days from the date you receive your order.
  • Condition: Items must be unworn, unwashed, and in their original packaging with all tags attached.
  • Non-Returnable Items: For health and safety reasons, we cannot accept returns on earrings and socks. These items are final sale.
  • Refund Method: Refunds are issued to your original payment method.

The Return Process

To initiate a return or exchange:

  1. Contact our customer service at [email protected] within 15 days of delivery
  2. Wait for instructions and a Return Merchandise Authorization (RMA) number
  3. Pack and ship your return with the RMA number clearly visible
  4. Wait for processing (5-7 business days after we receive your return)

Please Note: Original shipping costs are non-refundable. You are responsible for return shipping costs unless the item arrived damaged or defective.

Refund Timelines

Refunds are processed immediately upon approval, but processing times vary:

  • Credit/Debit Cards: 5-10 business days
  • PayPal: 3-5 business days

5. User Responsibilities

As a valued customer, we ask that you:

  • Provide accurate and complete information when placing orders
  • Ensure someone is available to receive deliveries
  • Inspect products upon delivery and notify us of any issues within 48 hours
  • Follow care instructions to maintain product quality
  • Use products only for their intended purpose

You agree not to misuse our website, attempt to gain unauthorized access to our systems, or use our products for any illegal purposes.

6. Intellectual Property

All content on this website, including images, text, logos, and designs, is the property of Xmas Clothing Store and protected by intellectual property laws. You may not use, reproduce, or distribute our content without express written permission.

Our Christmas-themed designs are created with love and care. While we encourage you to share your festive spirit, please respect our creative works and not attempt to reproduce them for commercial purposes.

7. Limitation of Liability

Xmas Clothing Store shall not be liable for any indirect, special, or consequential damages arising from your use of our website or products.

Our total liability for any claim related to your purchase shall not exceed the purchase price of the product in question.

We are not responsible for delays in delivery due to circumstances beyond our control, including but not limited to weather events, customs delays, carrier delays, or other force majeure events.

8. Privacy & Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data.

By using our website, you consent to our collection and use of your information as described in our Privacy Policy.

9. Governing Law

These Terms and Conditions are governed by the laws of the United States and the state of California. Any disputes shall be resolved in the courts located in Folsom, California.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the modified terms.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact our merry customer service team:

Email: [email protected]

Address: 3410 Woodland Terrace, Folsom, US 95630

Thank you for shopping with Xmas Clothing Store! Wishing you a cozy and stylish holiday season! 🎁